Refund and Returns Policy
At our store, we strive to provide high-quality products and excellent customer service. However, we understand that sometimes issues may arise. Our returns and refund policy are as follows:
- We accept returns and offer refunds for products that are damaged upon arrival.
- To be eligible for a return, you must notify us within 14 days of receiving the damaged product.
- Please provide proof of purchase and photos of the damaged item when requesting a return or refund.
- Once we receive your return request and verify the damage, we will process your refund or send a replacement product.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please contact our customer service team.